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          | Just some 
            little things... | 7/13/2002 |  
        
        
          | The other day at work, I overheard 2 assistant 
            managers talking on the walkie-talkie (I have one too) about the 
            printer in the back not working. Katrina was telling Alisha that she 
            had messed with it and still couldn't get it to work, so she was 
            having someone come out to fix it. Well, there was no opening 
            stockman since Greg left, and my shift started at 11, so the carts 
            were a mess, otherwise I would've gone to try to fix it. Anyway, 
            when my shift was about half over, I went to the back and the laser 
            printer said "READY" on it. I first needed to decide if it was the 
            computer having some setting wrong, or not having the printer 
            configuration set right, or if it was the printer itself. I asked 
            someone working back there which computers used the printer. She 
            told me and I asked if people had tried to print from more than one 
            of them. She said they had tried many of the computers and it still 
            didn't work. Okay, so it wasn't the computers. I found the network 
            wire on the printer and saw where it connected to the wall. I 
            unplugged it and plugged it back in. Then I checked to see if there 
            was an "online" button of the printer. There wasn't one, which meant 
            it would automatically be online. I turned if off and back on again. 
            This weird message was in the little window, and I pressed the "GO" 
            button and it printed something. Then it started printing a whole 
            buncha stuff so I took one and found Katrina and asked what it was. 
            She asked where I got it. I said it was coming out of the printer. A 
            lady said it was hers and hurried off in joy of the printer working. 
            I went back there and 3 associates were crowded around the printer 
            and grabbing their papers from it. Apparently it hadn't been working 
            since 6 that morning and people had tried printing many copies of 
            their stuff. They found out I got it to work and said many 
            associates had tried to fix it. They said they would put my name in 
            for a Kudos, which was something where when you do something really 
            good, you get your named called at the next Friday meeting and get a 
            Kudos bar. I walked back out to carts and met Assistant Manager 
            Alisha and I told her I fixed the printer. She got all happy and 
            said over the walkie-talkie "Did you hear that? Jason fixed the 
            printer!" Asst. Manager Katrina was nearby and looked our way. She 
            was waiting for documents, too. I went and did carts right afterward, 
            a huge smile inside, but wanting to get away from them for some 
            reason. P.S. I got a "thank you" note today from Kelli about the 
            graduation present I sent her. :) That added some joy to my day, 
            especially since she didn't seem too excited about it prior to this. 
            She sent me her graduation picture too!  |  
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