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The reason Alisha wanted me to come to work on my day
off made itself known to me yesterday. John Butler, the vice
president of all of Wal-Mart, was coming. He is right under the
current owner! He was going to arrive in his private jet with a
3-piece suit. The reason was the Springfield store (Springfield is
right by Eugene) had bad results after inventory. He was currently
at the West 11th store, and would either come to ours or
Springfield's next. Alisha said for me to stay near the front and
get any and all carts that made their way into the parking lot. I
wasn't to do any projects, just concentrate on carts. I got a call
on the radio by a manager who was going home that a cart was in the
parking lot on the side of the store. This was serious. Alisha said
she had met him once before. Well, 2 hours later it was time for my
break and I was allowed to take it. When I got back, there were 3
carts on the parking lot and I got them and was taking them back
when I saw a man in a yellow polo shirt and brown slacks standing in
front of the store and writing something down. He had a name tag
that looked a little different than ours which read "John." In the
store, he said, "Hi Jason. Nice to meet you. I'm John Butler." (he
had obviously read my name tag) He shook my hand. Alisha came and
started talking to him. I went out and continued my raid of the
parking lot. When I got to the garden center, I notice that a third
of the trees in pots were laying flat, obviously from the previous
wind. I stood them all up. When I went back to the front, he was
leaving toward his car. District Manager Tim had come also. I went
to John and said, "Well, did you enjoy your stay?" He looked at me
and said after a pause, "Yes, I certainly did." I went inside and
overheard the managers saying that before he left, he made an
announcement over the intercom stating who he was, and that he was
really pleased how clean the store was and with the performance and
service of the associates. A nearby customer came over to him after
hearing who he was and told him that they live closer to the other 2
Wal-Marts, but she makes a longer trip to come to this one because
the service is so much better, and how that was true with other
customers, too. That was cool. |
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