I'm at work right now, and in 3 minutes I have to
sign on and start taking calls. I really hope I don't get someone
with a difficult problem, or someone who is upset about something. I
had to come into work 2 hours early! *yawn* They scheduled me for
6-4 shifts, which is an hour of overtime each day, but (okay, it's
8, I have to sign on now, and there are 18 calls waiting!)...
Okay, I'm on break, but I used it up looking up the virus I just
started getting rid of but the lady had to go to give a friend a
ride. Heh, now my break's done and there are 16 calls waiting...
Okay, I took my lunch and watched Late Night with Conan O'Brien
(at noon, lol). Something for Jamie to hear: he said that Clay won
"Best Single", and Ruben won "Best Group", lol. I've been getting
all weird problems today and people on edge. Man, today sucks. I
really need to get home and get online and talk to some peoples, or
call Jamie. My dad doesn't like Amy or me calling our friends a lot,
especially since mine is long distance, even though I pay for it.
Ugh, I just had 2 ladies on a speaker phone with some crazy,
bizarre problem that turned out to be nothing with our product. I
mean, we got every shred of Norton AntiVirus out of her computer and
it still wouldn't install properly, so there was something messed up
with her computer. Either that or she had a virus, so I sent her to
the online scan to check that out. That call was an hour and a half.
I hope I get a call with someone who is nice and a long problem
that's easy to fix, just time-consuming. Those are the best kind.
Well, my break is done now, so it's back to the phones...
Okay, I just got off the phone with my last call. It's 5:43 and
I'm done. Now I just have to finish writing this and I'll go home. I
think I'll stay clocked in while I write this, hehe. So anyway, I
had the 6-4 shift and Tim wanted it in exchange for his 8-5 shift.
He wanted to trade on Friday for all this week, but left before we
could see if it was alright. He gave me a number, but it didn't work
when I called it. I tried 800-1700 like he wrote, then I tried
541-800-1700, then 1-541-800-1700, then 1-800-1700, then I figured
that one of the 0's could look like a 5, so I tried 805-1700, but it
still didn't work. I came into work at 6 and Tim came in as well. He
said that the schedules were swapped so I basically didn't have to
be there. I worked for half an hour and then signed off and checked
email and TOD. Now I get to go home and see what nonsense is going
on there. I bet I'll find plenty of it there. Well, I'm off. Time to
listen to No Doubt in my car. Later!
